Associate Director, Project Manager
D
DEPT®Software Development
United States, EST, PSTFull-TimeDirector
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5-7+ years
- Required Skills
- Project ManagementAgileCross-functional Team LeadershipResource PlanningProblem Solving
Requirements
- Experience with one or more Adobe Experience Cloud solutions (AEM, AEP preferred)
- 5-7+ years experience as a project manager
- Experience delivering enterprise-scale web applications or analytics implementations
- Experience in client-facing project management in an agency or professional services environment
- Excellent problem-solving skills
- Proven ability to lead diverse, multi-functional teams and influence senior client executives
- Expert in managing complex, high-traffic service launches and operations
- Prior experience with the launch and operation of a highly available, high traffic internet or mobile service
- Proven ability to understand the impact of technical changes and articulate technical solutions
- Solid understanding of custom software development processes
- Practical experience in managing agile development projects is a plus
- Ability to manage in an environment of ambiguity with diverse stakeholders
- Ability to build strong relationships and generate opportunities for repeat business
- Must be able to travel, up to 40-60%
- BS/BA Degree or equivalent experience
Responsibilities
- Act as Lead Consultant on customer engagements
- Understand and communicate customer requirements and integration points
- Oversee project delivery process, manage scope, and prepare change requests
- Manage all day-to-day administrative activities of a project
- Accurately forecast revenue, profitability, margins, bill rates and utilization
- Maintain regular communication with customer and internal teams
- Achieve customer satisfaction through successful delivery
- Compile customer requests and deployment issues for feedback
- Act as the central client point of contact
- Capture and communicate experiences in formal post-mortem
- Provide oversight for services engagements
- Coordinate escalations across multiple teams
- Identifies partnership opportunities and capitalizes on add-on sales
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