Field Applications Specialist

Posted about 1 month agoViewed
90000 - 110000 USD per year
Northeast US - Boston, MA AreaFull-TimeBiotechnology
Company:Biocare Medical, LLC
Location:Northeast US - Boston, MA Area
Languages:English
Seniority level:Middle, 2-5 years
Experience:2-5 years
Skills:
Microsoft Office SuiteTrainingTroubleshootingTechnical support
Requirements:
2-5 years of related experience in a laboratory environment and IHC/ISH/FISH experience. Bachelors’ Degree in Biology, Chemistry, or a related field preferred. Ability to work on complex assignments requiring judgment and initiative. Ability to accomplish tasks with minimal supervision. Ability to create, organize, and follow complex technical procedures. Ability to efficiently address and solve problems independently. Ability to interact and communicate professionally with clients. Maintain professional certifications and technical acumen. Expert technical knowledge on all Biocare products and instrumentation. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent verbal and written communication skills. Current valid driver’s license including a safe driving record.
Responsibilities:
Provide expert technical support on Biocare Medical instrumentation & products (remote and on-site). Provide product usage training, experiment optimization, and sales process assistance. Provide technical direction and support on product operation, maintenance, and usage. Complete job-related documentation including client communications, field reports, expense submissions, and CRM entries. Assist with Applications training, in-house Technical Support, and open territory coverage. Collaborate with sales, marketing, customer care, QA/QC, research, and development teams. Participate in tradeshows, seminars, and workshops. Optimize Biocare reagents on competitive platforms. Perform other duties as assigned.