Remote Donation Support Agent

High school diploma or GED 6+ months of remote work experience 1+ year of customer service experience (preferred) A calm, caring, and professional phone presence Good typing skills Comfort with Microsoft Office A quiet home workspace Schedule flexibility Windows 11 computer 16 GB RAM preferred Dual monitors highly recommended Noise-canceling USB headset Hardwired internet

Handling inbound calls from donors Sharing nonprofit program information Accurately entering donor and call details Representing meaningful missions with professionalism Meeting achievable performance goals