Remote Donation Support Agent
M
Money Made Connect, LLCNonprofit Support
Houston, TXFull-TimeEntry
Salary13 - 15 USD per hour
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Job Details
- Languages
- English
- Experience
- 6+ months remote work or 1+ year customer service (preferred)
- Required Skills
- Microsoft OfficeCustomer service
Requirements
- High school diploma or GED
- 6+ months of remote work experience
- 1+ year of customer service experience (preferred)
- A calm, caring, and professional phone presence
- Good typing skills
- Comfort with Microsoft Office
- A quiet home workspace
- Schedule flexibility
- Windows 11 computer
- 16 GB RAM preferred
- Dual monitors highly recommended
- Noise-canceling USB headset
- Hardwired internet
Responsibilities
- Handling inbound calls from donors
- Sharing nonprofit program information
- Accurately entering donor and call details
- Representing meaningful missions with professionalism
- Meeting achievable performance goals
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