Remote Client Support Representative I

New
F
Fisher Agencies American IncomeBenefits administration
United StatesFull-TimeEntry
Salary not disclosed
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Job Details

Experience
No previous experience is required.
Required Skills
Customer serviceInterpersonal skillsClient relationship management

Requirements

  • No previous experience is required.
  • Be an excellent communicator with strong interpersonal skills.
  • Be self-motivated and willing to learn.
  • Be positive, professional, and dependable.
  • Be comfortable working independently in a remote environment.
  • Be organized and able to manage appointments and client follow-ups.
  • Show interest in professional development and leadership opportunities.

Responsibilities

  • Meet virtually with clients to discuss available benefit options.
  • Help individuals and families understand and enroll in eligible programs.
  • Provide professional, friendly customer service.
  • Build and maintain strong client relationships.
  • Coordinate client appointments and maintain accurate records.
  • Follow established processes and systems with support from experienced mentors.
  • Participate in weekly coaching, team meetings, and professional development.
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