Customer Happiness Intern - Remote
R
ReedsyMarketplace
United KingdomInternshipEntry
Salary£14K - £26K; £14K – £26K
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Data AnalysisGoogle AnalyticsJiraContent managementProduct designCommunication SkillsEditingWritingCRMCustomer support
Requirements
- Analytical mind
- Ability to work in a remote team and show initiative
- Strong writing skills with perfect grammar and spelling
- Native-level English speaker
- Availability to work every other weekend and full-time for 6 months
Responsibilities
- Offer support to Reedsy users
- Review projects submitted on the platform
- Build customer funnels (design emails and in-app messages)
- Maintain and update FAQ
- Suggest product features
- Contribute to maintaining a high NPS
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