Danish Speaking Streaming Platform Support Representative
Company:Patrique Mercier Recruitment By Cyriel
Location:Greece
Languages:Danish, English
Seniority level:Entry, Prior experience in customer support or a technical role is a plus, but not mandatory!
Experience:Prior experience in customer support or a technical role is a plus, but not mandatory!
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationVerbal communicationTroubleshootingActive listeningTechnical supportCRM
Requirements:
Fluency in Danish (both written and spoken) is essential. A passion for technology and a dedication to providing outstanding customer service. Prior experience in customer support or a technical role is a plus, but not mandatory! Strong communication skills and a friendly, approachable demeanor. Ability to work independently and efficiently in a remote environment. Excellent problem-solving abilities and keen attention to detail. Enthusiasm for assisting customers in mastering our streaming platform!
Responsibilities:
Deliver exceptional support to Danish-speaking customers via phone, email, and chat. Assist with inquiries related to account management, subscription details, and streaming challenges. Ensure accurate documentation of all customer interactions in our CRM system. Collaborate with team members to maintain high standards of customer satisfaction. Participate in ongoing training to stay updated on platform updates and features.