German Speaking Client Support Specialist work from home anywhere in Greece

Posted 5 months agoViewed
GreeceFull-TimeClient Support
Company:Patrique Mercier Recruitment By Cyriel
Location:Greece
Languages:German, English
Seniority level:Middle, Preferable, but not mandatory
Experience:Preferable, but not mandatory
Skills:
Communication SkillsProblem SolvingAttention to detailWritten communicationAdaptabilityVerbal communicationCustomer support
Requirements:
Fluency in German is essential. Strong customer service orientation. Excellent written and verbal communication skills. Ability to work independently and manage time effectively in a remote environment. Strong problem-solving abilities and attention to detail. Comfortable working from home. Experience in client support or customer-facing roles is preferable, but not mandatory.
Responsibilities:
Provide outstanding client support in German across phone, email, and chat. Address customer inquiries and troubleshoot issues with accuracy and empathy. Educate clients about products and services. Maintain accurate records of client interactions and feedback. Collaborate with team members to uphold service standards. Engage in regular training on products and support practices.