Infrastructure Support Analyst (Chicago)

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Requirements:

• Associates degree or similar experience level preferred
• Basic understanding of programming concepts and desire to learn specific programming languages (java, python, etc.)
• Mac OS, Linux and iOS familiarity preferred.
• Ability to work out of our Chicago data center 2-3 days per week (Data Center work-day hours will be 5:00pm-10:00pm CT)
• Ability to travel to other data center locations occasionally
• Broad systems thinking - understands the connections and relationships across functions and entities for both internal and external constituencies.
• Desire to learn more about finance, exchanges, and markets.
• Will thrive in a fast-paced work environment
• Knowledge of Ansible preferred

Responsibilities:

• Work from the Chicago MEMX Data Center 1:00pm - 9:00pm CT 2-3 days per week with remaining days spent working remotely
• Configure data center gear, run cables, replace, and repair servers/network gear
• Work with Data Center Operations team to build out new data centers
• Monitor data center technology and address issues as they occur
• Prepare write-ups and documentation as issues develop to support future troubleshooting needs
• Research technical problems and identify, implement, and communicate technical fixes.