Salesforce/Certinia Platform Architect

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Requirements:

• 7+ years of hands-on experience with Salesforce platform architecture, including Sales Cloud and Marketing Cloud
• 4+ years of direct experience with Certinia, including PSA, Accounting, and Revenue Management modules, as well as Analytics Studio and Financial Report Builder.
• Proven success architecting scalable enterprise solutions within Salesforce and integrating ERP/PSA systems.
• Strong understanding of Salesforce platform architecture including Apex, Lightning Components, APIs, Data Loader, SOQL and Flows
• Expertise experience in data modeling, process automation, and reporting across CRM and ERP domains, including integrated BI tools.
• Experience designing and managing enterprise-level integrations using tools such as MuleSoft, Workato, or Boomi.
• Familiarity with ITIL, Agile, and DevOps best practices; experience with Jira, Git, and CI/CD tools is a plus.
• Salesforce certifications such as Application Architect or System Architect are highly preferred.
• Bachelor's degree in Computer Science, Information Systems, or related experience.

Responsibilities:

• Design and govern the enterprise architecture across Salesforce and Certinia platforms.
• Partner with business stakeholders to translate requirements into scalable and secure technical solutions.
• Own the platform roadmap and ensure alignment with business strategy, growth, and change management needs.
• Lead technical evaluations, system design sessions, and solution architecture documentation.
• Oversee system integration strategies between Salesforce, Certinia, and third-party applications.
• Ensure platform performance, security, and compliance with data governance policies.
• Provide guidance to internal and external developers and administrators; set best practices for configuration, customization, and development.
• Evaluate and implement AppExchange and Certinia packages that support business functions.
• Collaborate with Enterprise IT and Business Ops on system upgrades, patching cycles, and environment management.