IT Content Author

View full description

Requirements:

• Typically has MS/PhD or equivalent experience to demonstrate subject matter expertise
• Typically has at least 2 years teaching experience, usually more
• Acts as a resource for colleagues with less experience
• Requires in-depth knowledge and experience
• Uses best practices and knowledge of internal or external business issues to improve processes
• Solves complex problems; takes a new perspective using existing solutions
• Works independently, with guidance in only the most complex situations
• Progression to this level is typically restricted to selected job families based on business requirements

Responsibilities:

• May train/mentor for new authors in discipline
• Authors sections, CA’s, labs, and other content types independently.
• Takes ownership of assigned projects/titles.
• May serve as a lead author on one or more titles
• May maintain backlog of improvements for given titles and contributes strategy and roadmap ideas to leads or Senior Managers.
• Responsible for ensuring quality of their projects/titles along with the project manager.
• May speak at conferences; publish research papers, articles and blog posts.
• Define and implement auto-generated and auto-graded homework assignments
• Maintain and improve existing content
• May collaborate with colleagues on the development team to define and develop interactive tools
• Collaborate with colleagues in Marketing and Sales to assist with demos, respond to instructor feedback, assist with special requests, and more
• May work with project managers to oversee external authoring projects (evaluate project proposals, train external authors to utilize the zyBooks platform, review content to ensure quality and adherence to zyBooks' authoring guidelines)