Customer Portfolio Manager CPM TX

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💎 Seniority level: Manager, advanced

📍 Location: Greece

🔍 Industry: Services & Customer Service Management

🏢 Company: only_confidential_executive_recruiting

🗣️ Languages: English

⏳ Experience: Advanced

🪄 Skills: Project ManagementData AnalysisPeople ManagementHR ManagementOperations ManagementFinancial ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAgile methodologiesWritten communicationAccount ManagementActive listeningRelationship managementSales experienceTeam managementProcess improvementTechnical supportCustomer SuccessBudget management

Requirements:

Advanced experience in the Services & Customer Service Management
Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience)

Responsibilities:

Act as the single point of contact to the Greek Transactional and MMP customers for timely and satisfactory resolution of concerns
Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
Includes direct people management responsibility including staffing and performance development.

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