Remote Dealer Relations Specialist

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Requirements:

• No prior insurance or automotive experience is required, as we will train individuals with a desire to learn and develop
• High school diploma or equivalent
• 1-2 years prior collections or sales experience preferred
• Exceptional organization skills with attention to detail
• Strong verbal and written communication skills
• Self-motivated
• Demonstrates the ability to overcome obstacles and persist in the face of challenges
• Customer focused
• Possess a positive attitude and ability to drive results
• Career oriented
• Strong technical aptitude
• Ability to work independently while also supporting a team
• Quiet and professional home work environment free of distractions
• High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)

Responsibilities:

• Outbound calling (no selling or collecting) required to automobile dealerships
• Build and maintain relationships with dealership personnel
• Establish fair market value of vehicles assisting insurers in claim settlement
• Update vehicle information and determine the availability and price of new or used vehicles
• Provide supplemental research as requested
• Organizing and managing multiple systems effectively
• Adhere to attendance, production, quality, and other metric standards