Deputy Chief Product and Technology Officer

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Requirements:

• 7+ years in strategic- and executive-level technical and operational leadership.
• Deep expertise building high traffic consumer platform products on both the desktop and mobile – including consumption methods, user experiences, technologies, and platforms.
• Proven experience across both product and engineering with capabilities to lead both functions, as well as functions such as program management, design, research, analytics as needed.
• Demonstrated strong managerial skills and experience from both Wikimedia and other organizations, ensuring that we continuously bring knowledge and skills from organizations the Foundation can all learn from.
• The ability to manage a large department similar in scale and complexity to the Wikimedia Foundation’s Product and Technology department with a significant operating budget as well as hundreds of globally dispersed staff (~ 350 currently) and programs.
• Proven track record in recruiting, building, retaining and mentoring high-performing, diverse, global leadership teams. Managerial maturity that empowers leaders to exercise their judgment and discretion.
• Experience with multi-faceted stakeholder environments, particularly structures similar to the community/affiliate model.
• Listens to, integrates, and champions ideas from a variety of stakeholders, especially those voices not typically championed.
• The ability to manage fast-moving crisis response situations with strong communication skills and calm, measured, strategic actions.
• Deep resonance with Wikimedia’s values and mission, ideally with personal experience in a closely related field (open/free knowledge, public policy, neutrality, knowledge access, human rights, technology’s vital role in enabling the mission).

Responsibilities:

• Support multi-year strategy and planning efforts focused on priorities that include Wikimedia’s financial model, product and technology efforts, and shared governance with communities.
• Set and execute compelling annual and multi-year plans that align investments, resources and talent in response to global trends and organizational objectives.
• Communicate clearly, transparently and regularly with the Board of Trustees and key internal and external constituents about Wikimedia’s opportunities, choices and progress toward its goals.
• Shape and define cross-functional teams while leveraging product development and industry best practices.
• Evaluate product performance, identifying risks and opportunities, prioritizing high value products and optimizing resource allocation.
• Apply expertise and insight to find solutions to complex problems.
• Experience and capacity to lead and manage a wide range of constituencies, including staff, volunteers, and the Board of Trustees.
• Lead a high-performance culture that values inclusion and manages people and teams in line with organizational values.
• Assume a hands-on creative leadership role in the planning, executing, delivering and assessing the work of the Product & Technology department.
• Drive towards solutions with clear decision-making and accountability.
• Demonstrated ability to recruit, cultivate, and retain talent.
• Support the organization’s current and future risk profile across areas that include policy, government regulation, technology and security.
• Build trusted relationships throughout the global Wikimedia community; listen intently to community members, affiliates and user/thematic groups to develop, adapt and champion strategies that grow volunteer engagement and readership.