Staff Technical Program Manager, Backend Services

View full description

Requirements:

• 10+ years of technical program management experience, with a strong track record in backend-focused initiatives.
• Accomplished leader with a deep understanding of backend architecture, including distributed systems, microservices, APIs, event-driven design, and cloud platforms (e.g. GCP).
• Demonstrated success leading major migrations and refactors (e.g. monolith to microservices, cloud modernization), with strong outcomes in performance, scalability, and observability.
• Proven ability to collaborate with Product and Engineering to align backend services with user and business needs, balancing product goals with technical trade-offs.
• Skilled in stakeholder management and decision-making, including conflict resolution, shared planning, and setting incremental success metrics across Product and Engineering.
• Strong program leadership - able to manage roadmaps, coordinate cross-team dependencies, and lead multi-phase rollouts while navigating trade-offs between scope, tech debt, and performance to balance user experience with technical excellence.
• Exceptional communicator with experience presenting to technical and non-technical audiences through program documentation, dashboards and executive summaries.
• Fluent with collaboration and planning tools such as Jira, Notion, Slack, and Figma.
• A profound respect for user privacy and information security.

Responsibilities:

• Own and lead high-impact, complex and/or ambiguous initiatives that enable backend capabilities and support user-facing product features.
• Identify systemic challenges and design simple, scalable, and resilient processes and solutions for teams.
• Lead org-wide improvements in how we execute programs, influencing tooling, planning cadences, and cross-team alignment practices.
• Build deep understanding of 1Password’s full technical stack to facilitate technical conversations - dive deep into technical systems while driving cross-cutting strategic impact across teams.
• Define and deliver roadmaps in close partnership with Product and Engineering, facilitating planning, scoping, and sequencing of backend work to ensure seamless delivery of cross-functional initiatives.
• Mentor TPMs and help mature program practices across the tech org.
• Adopt AI-driven tools and workflows to enhance program execution to improve delivery and clarity across Product and Tech teams.
• Ask lots of questions, learn from any failures, and continually stretch yourself.
• Keep security and privacy front of mind in all aspects of your work.