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Business Operations Manager

Posted 3 days agoViewed

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💎 Seniority level: Manager, 4+ years

📍 Location: Canada

🔍 Industry: Payments Integration and Technology

🏢 Company: Yeeld

⏳ Experience: 4+ years

🪄 Skills: Project ManagementData AnalysisSalesforceCross-functional Team LeadershipBusiness OperationsStrategic ManagementAgile methodologiesData visualizationProcess improvementCRMFinancial analysis

Requirements:
  • 4+ years in business operations, sales operations, program management, or a similar role within a technology or consulting environment
  • Proven ability to create and optimize processes across sales, billing, or service delivery
  • Experience working closely with cross-functional teams, including product and engineering, to support roadmap planning or execution
  • Strong analytical skills with the ability to interpret data and define KPIs to guide business decisions
  • Experience supporting or running strategic events, conference logistics, or marketing campaigns (e.g. giveaways, social media promotion)
  • Excellent project management skills, including the ability to handle multiple priorities and stakeholders
Responsibilities:
  • Develop and implement sales, delivery, and billing policies and procedures to improve efficiency and productivity
  • Define and implement Yeeld’s social media and PR strategy
  • Implement and maintain internal software, including CRM, project management tools, and Google Drive
  • Manage and vet inbound leads
  • Help organize key strategic events and manage the social media strategy for these events
  • Help organize conference and order swag/company giveaways
  • Monitor and analyze business performance and develop KPIs to assist in strategic decision making
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