UX/UI Researcher | WinTech

2+ years of experience in UX research and UI/UX design. Proficiency in Visily (preferred), Figma, and similar design tools. Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards. Experience conducting user interviews, surveys, usability testing, and data analysis. Ability to translate research insights into actionable recommendations. A basic understanding of front-end development (HTML, CSS, JavaScript) is a plus. Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).

Conduct competitors & market research to understand user behaviors & flows, pain points, and needs. Analyse existing user interfaces and design of our own solutions. Utilise tools like Visily or Figma to create wireframes, prototypes, and mockups. Develop user personas, customer journey maps, and usability studies to drive data-informed decisions. Collaborate closely with product managers, developers, and designers to ensure seamless user experiences. Test and validate design concepts through A/B testing, surveys, interviews, and analytics. Document research findings and present insights to stakeholders. Stay up to date with industry trends and UX best practices to continually refine our approach.