Social Media Community Manager

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Requirements:

• Fluent in English (written and spoken)
• Minimum 1 years experience in a community manager/social role
• Experience understanding and using data to inform community-based decisions, including audience insights, cultural trends, and analytics
• Excellent written and verbal communication skills with ability to present ideas and information clearly
• Keen eye for detail is a must
• Experience working across different social media platforms, like YouTube, TikTok, and Instagram, with LinkedIn experience a bonus
• Strong organizational skills and attention to detail
• Ability to stay up-to-date with emerging social media trends
• Ability to be proactive and adaptable in a fast-paced environment
• Proficiency in using AI-powered tools to streamline workflows
• Team player with the ability to collaborate cross-functionally to get things done
• Experience in a startup environment is beneficial

Responsibilities:

• Actively manage and grow VEED’s online community by responding to comments, messages, and mentions promptly, on-brand, and professionally.
• Function as an extension of the brand on social
• Identify opportunities for creative commenting and viral engagement to insert VEED into cultural conversations.
• Stay up to date with the latest social media trends, tools, and platform updates, and proactively recommend innovative ideas to keep VEED ahead of the curve.
• Track and analyze performance metrics (e.g., reach, engagement, conversions) to assess the effectiveness of content and campaigns.
• Provide regular reports and insights, using data to optimize your community strategy
• Be on the forefront of real-time trends and culturally relevant moments - doing “trend-mining” to find relevant ways to proactively insert the brand/shows into the conversation in a way that will spark conversation
• Provide sentiment classification to identify audiences’ reception and to accurately report on developments to the company’s stakeholders