Develop and maintain ongoing enhancement of LemFi’s CDD program Align with the Compliance Officers in ensuring the CDD program is compliant with relevant country requirements and fits LemFi’s business model Manage the CDD unit and subteams, drive CDD operations, set appropriate and realistic KPIs, address quality assurance findings, and develop metrics for productivity and other operational purposes Be the point person for CDD staff in terms of providing help, guidance, advice, direction and instructions for employees before escalation to the Compliance Officers Manage and propose mitigations for fraud related to CDD Update the Compliance Officers on a regular basis (minimum, weekly) on CDD operations and trends within LemFi. This includes contributing to management information reports and leading monthly fraud reporting meetings with executives