Sustaining Operations Engineer

Professional experience troubleshooting advanced Linux issues Background in Computer Science, STEM or similar Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes Strong debugging experience with Python, Go, C or C++ on Linux Ability to troubleshoot with gdb, pdb, tcpdump or other tools Familiarity with git source code repositories and branches An exceptional academic track record from both high school and preferably university Willingness to travel up to 4 times a year for internal events

Resolve complex customer problems related to Ubuntu, OpenStack, Ceph and/or Kubernetes Maintain a close working relationship with Canonical's field, support and product engineering teams Participate in upstream communities Debug issues, propose workarounds, liaise with Software Engineers on producing a patch Demonstrate good judgment in technical methods and techniques Prioritize work and manage your time effectively against priorities Participate in team activities to improve processes, tools, and documentation Maintain clear, technical and concise communications Participate in a regular weekend working rotation Provide subject matter expertise as the final point of escalation on operational issues Work from home and travel internationally up to 10% of work time for team meetings, events and conferences