Remote Senior Billing Analyst

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Requirements:

• Minimum four years of billing experience in a law-firm or professional organization required.
• Strong analytical and critical thinking skills
• Must be a team player with strong interpersonal skills
• Superior customer service and a demonstrated ability to work in challenging and dynamic environment
• Self-directed with a strong work ethic; capable of working independently with limited supervision
• Ability to work outside of established business hours and adjust personal schedule to meet deadlines is required
• Ability to multitask and meet stringent deadlines in a fast-paced work environment.
• Excellent organizational and time-management skills.
• Demonstrated proficiency with Microsoft Office products, MS Excel, including advanced features such as pivot tables, graphs, formulas, macros
• Experience working with client Document Management Systems (DMS)
• Ability to create spreadsheets, manipulate data and generate reports
• Excellent verbal and written communication skills with ability to effectively present results to senior management
• Ability to perform well in cross-functional environment and to interface effectively and successfully with senior management, vendors, and client staff
• Ability to professionally handle matters of a sensitive nature with confidentiality
• Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred
• Ability to work overtime as needed during peak or critical periods.
• Ability to maintain the highest level of confidentiality.

Responsibilities:

• Perform work editing, preparing or processing legal invoices and prebills/proformas according to established procedures and guidelines
• Submit and manage rejections of electronic invoices in designated client system
• Assist customers with billing/ebilling inquiries, troubleshoot issues and follow-up with operational areas on the client side.
• Understand and comply with all assigned client billing guidelines and demonstrate understanding through use of effective communication
• Meet contracted deadlines for accepting, completing, and delivering all work
• Execute accruals, budgets, and information and data requests
• Execute monthly invoices as assigned
• Provide exemplary support to client partners and Williams Lea supervisors and managers, keeping them fully apprised of statuses and action plans on key issues and problems
• Provide workflow guidance to more junior team members
• Serve as value-added subject matter expert and support resource for billing staff
• Perform daily departmental duties as assigned
• Ensure the team is current on relevant billing topics and activity
• Collaborate with other financial colleagues to resolve issues and ensure optimal execution of departmental responsibilities
• Communicate issues and resolutions timely, effectively, and professionally
• Serve as back up to fellow team members, as appropriate
• Proactively recommend process and procedural enhancements including but not limited to documenting processes and improvements
• Assists with updating documentation relating to special billing arrangements.
• Create and maintain required spreadsheets to track/monitor various functions as needed.
• Interact with clients in person, over the phone or electronically with care and professionalism
• Complete special projects as assigned
• Adhere to Williams Lea policies in addition to client site policies
• Train new Billing Analysts/Associates