Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Apply

Remote Customer Service Associate

Posted 11 days agoViewed

View full description

💎 Seniority level: Junior, 1+ years

📍 Location: United States, EST

🔍 Industry: Financial Services

🏢 Company: ext👥 10-100InternetInformation TechnologySoftware

🗣️ Languages: English

⏳ Experience: 1+ years

🪄 Skills: Customer serviceExcellent communication skillsVerbal communicationTroubleshootingActive listeningComputer skillsTechnical supportCRM

Requirements:
  • Minimum of one year of consistent experience working in a customer facing role in a Call Center or Financial Services environment.
  • Quiet and secure working environment so you can manage a consistent flow of calls and client interaction without the disruption/distraction of others.
  • Ability to connect to the Internet with an Ethernet Cable with the following Internet speed requirements:
  • Ping less than 50 ms
  • Download greater than 25.0 Mbps
  • Upload greater than 10.0 Mbps
  • High School diploma or equivalent
Responsibilities:
  • Receive inbound calls from our bank partners, merchants, and card holders, answering questions, while driving issues to resolution to the client’s satisfaction.
  • Help our clients to receive a WOW experience as they interact with someone who can be both an active listener, communicator and help clients discover the best solution.
Apply