Learning and Development Associate (Remote - US)

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Requirements:

• 2+ years of experience in Learning & Development, training, or team enablement
• Proven ability to design and deliver engaging instructional content, both live and asynchronous
• Comfortable leading virtual sessions and working with diverse learner groups
• Proficiency with Salesforce, Zoom, Google Workspace; experience with LMS platforms preferred
• Bachelor's degree in Education, Organizational Development, Communications, or related field preferred
• Strong communication and collaboration skills with a team-oriented mindset
• Exceptional organizational, time management, and project execution capabilities

Responsibilities:

• Deliver virtual training sessions for new hires across multiple departments, aligning with role-specific needs and workflows
• Develop and maintain scalable learning materials including e-learning modules, job aids, and documentation
• Evaluate and improve onboarding programs using data insights and stakeholder feedback
• Collaborate with leaders to ensure training content reflects current business priorities and best practices
• Identify ongoing training opportunities to close skill gaps and support professional growth
• Provide Salesforce training and support, acting as a platform expert for both new and existing staff
• Facilitate cross-departmental understanding by training internal teams on admissions operations and needs