ApplyCall Center Representative II
Posted 7 days agoViewed
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💎 Seniority level: Junior, 2 - 4 years
📍 Location: United States
💸 Salary: 44636.8 - 64596.8 USD per year
🏢 Company: trustmarkcareers
⏳ Experience: 2 - 4 years
🪄 Skills: Customer serviceMicrosoft OfficeExcellent communication skillsProblem-solving skillsVerbal communicationActive listeningClient relationship managementData entryComputer skills
Requirements:
High School Diploma or GED with 2 – 4 years of related experience.
Responsibilities:
- Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures.
- Determines root cause and resolve client/customer issues, communicating with internal departments as necessary.
- Enters semi-routine client/customer updates into the appropriate system.
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