Manager IS - Remote

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Requirements:

• 7+ years of experience in IT infrastructure, cloud services, or identity management, with at least 2 years in a team leadership or managerial role
• Deep expertise in Microsoft Entra ID (Azure AD), including Conditional Access, PIM, and identity architecture.
• Proficiency in Microsoft Sentinel, Defender suite, and Azure security operations
• Strong working knowledge of Microsoft 365 administration and licensing
• Experience with device management using Microsoft Intune and third-party tools (e.g., Mosyle)
• Demonstrated experience automating IT operations and business workflows using PowerShell, Power Automate, or Bash
• Experience managing DMARC/DKIM/SPF records and email security tools.
• Solid understanding of Azure RBAC, Policy, and cloud networking fundamentals
• Familiarity with ITSM processes and tools (e.g., ServiceNow)

Responsibilities:

• Entra ID configuration and administration.
• Identity and Access Management (IAM).
• Cross-Tenant Synchronization, B2B/guest access.
• Conditional Access and Privileged Identity Management (PIM)
• Security alert response using Microsoft Sentinel, Defender for Cloud, and Defender for Cloud Apps.
• Microsoft 365 app administration: Exchange Online, SharePoint, OneDrive, Teams, Power Apps, and Power Automate.
• Intune device management for Windows, macOS (Mosyle), Android, and iOS.
• Email security, DMARC/DKIM/SPF management (e.g., Agari), and Cisco Cloud Email Security.
• Business automation and process improvement using Power Platform.
• Azure Policy and RBAC management.
• Design secure, scalable solutions and resolve escalated issues in Entra ID, Sentinel, Azure, and Microsoft 365.
• Collaborate with cross-functional teams on security, compliance, and business enablement.
• Maintain operational excellence by monitoring KPIs, overseeing incident response, and ensuring high service availability.
• Lead continuous improvement initiatives through automation, scripting (PowerShell, Bash), and policy refinement.
• Manage workload prioritization, staff development, and capacity planning.
• Oversee documentation standards and enforce best practices across the environment.