Sales Development Representative - US Central/West

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Requirements:

• Located in the Central/West region of the U.S. (i.e. Texas, California)
• Must be able to work primarily PST hours
• Demonstrated success in a sales or non-sales goal-oriented environment
• Quick learner, able to take initiative, excellent at problem-solving
• Intellectual curiosity - always questioning and digging deeper for answers
• Proven history of following through with goals and commitments
• Ability to think strategically and tactically
• Excellent communication skills, both written and verbal
• Willingness to travel 1-2+ times per year
• Able to occasionally work across US and EMEA times zones (we’re a global team)

Responsibilities:

• Manage the initial sales process (using email, phone and social media) - respond to inbound leads, understand the client needs, identify key client decision-makers, cross-selling opportunities and when is the right time to involve a Regional Sales Manager
• Create and evolve customized email and prospecting strategies for outreach to key prospects at target accounts
• Seek and apply feedback from GTM team members and leaders to continue mastering key skills
• Build rapport and long-term relationships with prospects and cross-functional partners
• Maintain and build a deep understanding of competitors, customer tech stacks, and industry trends
• Be comfortable making decisions and working as an autonomous member of a collaborative remote team
• Maintain speedy follow-up on inbound inquiries, responding to user requests within 2 business hours
• Solve problems for potential Kentik prospects by leveraging discovery, collaboration, and research skills across sales, marketing, and sales engineering teams to develop and execute account strategies