Director of Sales, Amazon Connect

Posted 9 days agoViewed

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💎 Seniority level: Director, 4+ years

📍 Location: United States, Canada, India, Colombia

🔍 Industry: Software Development

🏢 Company: NeuraFlash👥 251-500 Artificial Intelligence (AI)Big Data

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: AWSLeadershipSalesforceCross-functional Team LeadershipAmazon Web ServicesCommunication SkillsMentoringNegotiationPresentation skillsNetworkingAccount ManagementTrainingRecruitmentSales experienceMarket ResearchTeam managementStrategic thinkingCRMCustomer Success

Requirements:

Proven ability to create high performing sales teams and lead them to success
Excellent presentation and communication skills
A self-starter that can thrive in a fast paced and dynamic start-up environment
The ideal candidate will have experience in the contact center/telephony space, have an existing Amazon network and been in the Salesforce ecosystem
Salesforce experience (especially Service Cloud) a big plus

Responsibilities:

Build and leverage your Amazon Connect Sales network as well as Salesforce (focused on voice) to drive sales and pipeline with Amazon Connect and Service Cloud Voice and, most importantly, help NeuraFlash quickly become the go-to partner for the Amazon Connect team and Amazon customers
Cultivate and expand our awareness and business partnership with Amazon Executives, Account Execs, Amazon Connect Overlays, SEs and Amazon product leadership
Engage and collaborate along with our leadership with the Amazon Connect product and partner team to help with our brand with Amazon and their customers
As we scale the practice, recruit and hire top sales talent to increase our coverage and mind share with the Amazon Connect team
Partner with NeuraFlash’s Director of Marketing to create a strong marketing plan to create high awareness within the Amazon Connect team and marketplace. This includes helping create continuous innovative/differentiated content for Amazon Connect including videos, solution packages, customer win stories, and exciting content
Partner with NeuraFlash’s Director Of Sales Engineering to create a white glove partner sales model with velocity for the Amazon Connect sales team
Partner with NeuraFlash Product Leadership and Marketing team on products, assets and solution packages for Amazon Connect portfolio
Partner with our Amazon Connect/Service Cloud Voice delivery team to establish best practices so we can estimate, deploy, and have strong CSAT on our projects. It’s critical we establish great references early on and then increase with our new logos and land/expand initiatives
Partner with NeuraFlash L&D and HR teams to help with identifying right skills for hiring based on market trends and establish a strong certification plan so we can move up partner levels within Amazon at a brisk pace
Partner with our NeuraFlash Managed Services team to create recurring revenue opportunities within our Amazon Connect customers

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