Chatroom Operator
Company:Drips
Location:TX, US, OH, US, EST
Languages:English
Seniority level:Entry
Skills:
Communication SkillsCustomer serviceAttention to detailActive listening
Requirements:
Exceptional attention to detail and a commitment to accuracy. Strong typing skills (no 'hunt and peck' typing). Excellent grammar, spelling, and logical reasoning skills. Clear and professional written communication. Reliable and responsible to adhere to a designated schedule. Access to a stable and secure private internet connection.
Responsibilities:
Review and respond to inbound text messages using pre-set canned responses. Enhance canned responses to add context and a human touch. Meet speed goals based on interaction complexity. Maintain a high level of response quality.