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Medical Case Manager - RN (Delaware) Remote

Posted 17 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 57700.0 - 107800.0 USD per year

🔍 Industry: Healthcare

🏢 Company: highmark

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsAdaptabilityMS OfficeTeamworkVerbal communicationReportingActive listeningData entryCustomer support

Requirements:
  • Bachelor’s degree in nursing or RN certification in lieu of bachelor's degree or Master’s degree in Social Work, Counseling, Education, or related field
  • 3 years' experience in Acute or Managed Care/ experience with Medicaid or Medicare populations
  • Experience working with high-risk pregnant women OR experience working with chronic condition adult populations OR experience with pediatrics
Responsibilities:
  • Communicate effectively while performing customer telephonic interviewing and communication with external contacts.
  • Educate members to enhance member understanding of illness/disease impact and to positively impact member care plan adherence, pharmacy regimen maintenance, and health outcomes.
  • Collaborate with Primary Care Physicians, Medical Specialists, Home Health and other ancillary healthcare providers with the goal being to coordinate member care.
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