H-2B/TN Case Manager

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Requirements:

• High-Volume TN or H-2B filing experience highly preferred
• 2+ years experience filing and/or overseeing the filing of TN, H-2A, H-2B, H-1B, EB-3, L-1, O-1, PERM or similar employment-based immigration or non-immigration visa petitions preferred
• 2+ years of experience in customer-facing roles, with a steady progression toward managing relationships with customer accounts; experience in agriculture and/or a start-up environment preferred
• Proficient in the PERM process, with experience in conducting and documenting labor market tests preferred
• A proven track record of success in process management and demonstrated technical aptitude
• Experience working independently, as well as collaboratively in a fast-paced, high-intensity environment with professionalism, humor, grace and grit
• Superior communications skills (presentation, written, & verbal) in order to communicate effectively and proactively with clients, team members, and the broader organization
• Experience motivating and mentoring other team members
• Experience using electronic case management software
• Ruthlessly organized with the ability to prioritize, delegate, multi-task, and execute with tight, strict deadlines
• Ability to independently navigate complex and emotional situations in a professional manner
• Demonstrable interest in agriculture and passionate about improving the lives of farmers and farmworkers

Responsibilities:

• Chief communicator and point of contact for client throughout the process for TN, H-2B, PERM and other immigration cases
• Collect and prepare all necessary documentation for TN, H-2B, PERM and other immigration cases with strict deadlines
• Ensure that TN, H-2B, PERM and other immigration cases are submitted free of mistakes and include all essential information required to meet the regulations
• Communicate on behalf of clients with State Workforce Agencies, the Department of Labor, and the United States Citizenship and Immigration Services
• Collaborate with internal and external immigration attorneys on complex cases
• Maintain accurate, complete, and confidential case files on Seso's proprietary platform
• Communicate complex concepts and priorities clearly to both customers that have had extensive experience with visa programs and those that are learning
• Utilize your deep knowledge and experience in order to build up other team members
• Actively listen to our clients to understand their unique challenges, and advise them on compliance
• Advocate for process and product improvements that solve customer pain points
• Identifying process improvement opportunities so the company can build systems, tech and automation around it