Community Manager / Lead

Posted 10 days agoViewed

💎 Seniority level: Lead, 5 years

🔍 Industry: Blockchain

🏢 Company: Trust Wallet

🗣️ Languages: English

⏳ Experience: 5 years

Requirements:

Minimum 5 years of experience in community management and growth: Proven success in building and managing online and offline communities, driving engagement, and expanding user bases.

Experience collaborating with cross-functional teams: Ability to work effectively with teams such as paid marketing, token utilities, and community engagement.

Excellent written and verbal English skills with a proven ability to create engaging content.

Understanding of social media and community platforms: Familiarity with moderating existing and exploring new platforms to grow user base and awareness.

Highly self-motivated and capable of working independently and managing time effectively in a remote setting.

Excellent interpersonal skills with the ability to build rapport and foster positive engagement within the community, including responding to inquiries and feedback.

Experience or understanding of how Web3 works, including interacting with wallets, utilizing tokens, and navigating relevant communication channels within the space.

Professional Blockchain experience preferred

Responsibilities:

Actively grow and manage Trust Wallet's online and offline communities to expand reach and drive engagement within regional markets, understanding how community initiatives complement paid marketing efforts.

Serve as a crucial link by gathering and sharing market feedback and user suggestions with relevant internal teams, while also understanding how token utilities can incentivize community participation and growth.

Develop and update various content formats and analyze market data, including the impact of community initiatives alongside paid marketing, to inform effective growth strategies.

Produce and distribute high-quality, engaging content tailored for English-speaking audiences across various platforms to educate and attract users.

Moderate social media and chat groups to foster positive interactions, increase overall community engagement, and address user inquiries.

Identify and explore new community-friendly platforms and strategies to facilitate user base expansion and enhance brand awareness, considering potential synergies with paid acquisition channels.

Assist in organizing online and offline events to connect with the community and support the recruitment and management of community moderators.

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