Amazon Marketplace Specialist

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Requirements:

• 1–2 years of experience in e-commerce, preferably with Amazon Seller Central
• Excellent English communication and writing skills
• Highly organized and comfortable with repetitive, detail-focused tasks
• Customer support or client-facing experience a plus
• Proficiency in Google Sheets/Excel
• Fast and reliable internet connection

Responsibilities:

• Upload, format, and edit product listings in Amazon Seller Central
• Maintain A+ Content pages and support Brand Store updates
• Follow content formatting guidelines for titles, bullet points, and product descriptions
• Monitor FBA inventory levels and flag low-stock items
• Assist with creating inbound shipping plans and tracking shipments
• Coordinate basic logistics with fulfillment and warehouse partners
• Respond to customer messages, reviews, and questions within 24 hours
• Resolve order issues, refunds, and replacements professionally
• Track and report recurring issues to the broader team
• Maintain a friendly, brand-aligned voice in all communication
• Pull weekly and monthly sales and performance reports
• Track reviews, ratings, and returns
• Update keyword and ad performance trackers (training provided)
• Assist with uploading deals, coupons, and Lightning Deals
• Support the ad/marketing team with campaign uploads and asset coordination