Senior Account Manager - Mid-Market

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Requirements:

• 5+ years of experience in account management, working with complex mid-market solutions in the financial services, payments, eCommerce, or technology sectors
• A track record of managing large-scale mid-market accounts, optimizing revenue streams, and driving strategic growth through high-touch client engagement and cross-functional collaboration
• Strong sales acumen with a proven history of successful upselling and cross-selling
• Proven consultative sales skills with a multi-year history of exceeding performance targets
• The ability to thrive in a matrixed environment, working across departments and influencing all organizational levels

Responsibilities:

• Developing deep relationships with key decision makers to understand their goals, ultimately influencing decision making through solving their business issues, delivering increased sales, and increasing market share
• Cross selling solutions that deliver mutually beneficial value to both merchants and Zip
• Crafting tailored solutions for merchants and articulating product enhancements internally, ensuring our BNPL offerings meet evolving market needs
• Structuring marketing campaigns that increase client market share and drive new consumers to the merchant and Zip
• Running effective Quarterly Business Reviews to evaluate performance, share insights, and ensure alignment between merchant and Zip growth objectives
• Managing the renewal process for long-term contracts with key mid-market partners, focusing on securing mutually beneficial terms that promote continued growth and increased engagement with Zip's BNPL solutions