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Pharmacy Technician - Customer Service

Posted 16 days agoViewed

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💎 Seniority level: Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space

🔍 Industry: Healthcare

🏢 Company: Strive Pharmacy👥 101-250💰 $102,625 Seed almost 6 years agoPharmaceuticalMedicalHealth Care

🗣️ Languages: English

⏳ Experience: Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space

Requirements:
  • A GED or high school diploma.
  • A clean criminal record with no felonies.
  • Current and valid PTCB (Pharmacy Technician Certification Board) certification is required.
  • An active State technician license.
  • Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space
  • Proficiency in basic math and general PC skills, including Microsoft Office, internet navigation, and email.
  • Excellent verbal and written communication skills.
Responsibilities:
  • Handle phone calls and make outgoing calls to assist patients and healthcare providers.
  • Manage payments and maintain accurate financial records.
  • Provide efficient solutions to inquiries about orders, including payment, shipping, and processing.
  • Respond to text messages promptly for easy communication.
  • Facilitate communication between pharmacists and technicians to ensure smooth patient care.
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