Sr. Director, Head of Product Design

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Requirements:

• 10 years of leadership experience with direct reports under your guidance and leadership, including hiring and developing senior managers and individual contributors.
• 10 years of experience working collaboratively with product, engineering, design, content and user research teams.
• Experience working with AI-driven technologies.
• Able to effectively communicate design solutions to all audiences, inclusive of executive leadership & the C-suite.
• Able to deeply understand business goals and outcomes by leveraging the use of data analytics, user testing, and research to inform and validate design decisions and focus on constant improvement.
• Experience working in an Agile development environment using tools like Jira and Confluence.
• Be the player coach, senior people management, team development, recruiting and org building experience.
• Experience with embedding AI in product experience and experience with leveraging AI to bolster team efficiency.

Responsibilities:

• Define the design goals and direction for our product portfolio, design language,  and work with teams to execute and bring it to life.
• Spearhead AI-centric and AI-agent-centric experience for our customers and users.
• Collaborate closely with your counterparts in engineering, product, operations and content design to define the strategy, operations and communications that guide the team to build great products addressing real user needs
• Inspire, lead and mentor a team of designers, driving focus and execution from concept to completion of product features.
• Evangelize design thinking (customer driven innovation) as an approach to driving business and customer value.
• Partner closely with a world-class (and global) team of product managers, engineers, content designers, user experience researchers, data scientists, and product Ops to deliver high quality experiences for people across markets, platforms and product surfaces.
• Be able to flexibly support the team across different types of projects, operating at a high level or dive into the weeds as needed - able to go toe to toe with ICs.
• Oversee multiple projects and scale design resources accordingly, ensuring deadlines are met, your org is effective, and team members are set up for success by setting clear and measurable goals.