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Business Analyst: Solutions Architecture Team

Posted 18 days agoViewed

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💎 Seniority level: Junior, 1-2 years

🔍 Industry: Health-tech

🏢 Company: PHIL

⏳ Experience: 1-2 years

Requirements:
  • 1–2 years of experience in an analytical, operational, or technical support role
  • Proven ability to manage and maintain detailed workflows or configuration settings
  • Highly detail-oriented with a methodical approach to solving problems
  • Strong communication and collaboration skills — comfortable working across technical and non-technical teams
  • Experience with spreadsheets and comfort navigating data-heavy processes
  • Familiarity with business intelligence tools (e.g. Tableau, Power BI, Looker) — basic SQL a plus
Responsibilities:
  • Managing and updating client-specific operational configurations with precision
  • Troubleshooting internal workflow issues in collaboration with Operations, Product, and Engineering
  • Maintaining and manipulating complex spreadsheets that influence system behavior
  • Identifying and resolving inconsistencies across client workflows
  • Serving as a go-to expert on how internal systems actually function for each client
  • Supporting the continuous improvement of operational processes through documentation and cross-team collaboration
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