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Account Director - North America, Crypto

Posted 24 days agoViewed

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💎 Seniority level: Director, 6–10+ years

📍 Location: United States, EST, PST

🔍 Industry: Crypto

🏢 Company: TRM Labs👥 101-250💰 $70,000,000 Series B over 2 years agoCryptocurrencyComplianceBlockchainBig Data

🗣️ Languages: English

⏳ Experience: 6–10+ years

🪄 Skills: LeadershipBlockchainBusiness DevelopmentSalesforceCommunication SkillsRESTful APIsPresentation skillsWritten communicationComplianceInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsAccount ManagementTeamworkNegotiation skillsVerbal communicationActive listeningStrong work ethicClient relationship managementCross-functional collaborationSales experienceMarket ResearchTeam managementStrategic thinkingCustomer SuccessSaaS

Requirements:
  • 6–10+ years of B2B SaaS experience, ideally selling into crypto or other fast-moving verticals with technical stakeholders
  • Deep familiarity with the crypto ecosystem — players, segments (e.g., CEXs, DeFi, infra), and challenges
  • Strong customer-facing skills — you can engage with executives, influence decisions, and run compelling demos
  • Strong discovery and storytelling capabilities — you adapt your pitch to resonate with specific mission needs
  • “Farmer meets hunter” — you enjoy building authentic relationships, discovering new use cases, and closing
  • Autonomous and adaptable — you operate with urgency, clarity, and comfort in ambiguity
  • Excellent written and verbal communication — you can explain technical ideas in a way that resonates
  • Collaborative and cross-functional — you’re excited to partner with product, marketing, compliance, and legal to win deals and improve the customer experience
Responsibilities:
  • Connect with new and existing stakeholders across your territory
  • Spearhead adoption of blockchain intelligence solutions within crypto-native workflows
  • Own, plan, execute, and quarterback activities to build long-term client value
  • Develop and execute a clear territory strategy to meet and exceed quota and discover new growth opportunities within the crypto ecosystem
  • Become a subject matter expert in TRM’s products and key use cases across crypto segments
  • Actively gather and prioritize market insights and customer feedback to shape product roadmap and go-to-market motion
  • Build a roster of raving fans and happy customers who champion TRM and refer new logos
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