Deployment Program Manager, Robotics

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Requirements:

• Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial), Business, or other related fields.
• 5+ years of professional experience in project or program management.
• Experience leading deployments of robotics and automation in warehouses, manufacturing, or healthcare sectors.
• Deep understanding of robotic systems, hardware/software integration, and deployment methodologies.
• Excellent communication skills with the ability to articulate complex concepts and collaborate effectively with cross-functional teams and customers.
• Analytical mindset with a focus on continuous improvement and repeatable processes.
• Proven experience building strong customer relationships built on trust and reliability.
• Skilled in creating detailed operational workflows, training materials, and documentation.
• Willingness to travel (25-50%) for customer visits and onsite deployments.

Responsibilities:

• Oversee onsite testing and preparation of robot fleet.
• Coordinate with engineering, operations, and customer teams to define project scopes, milestones, and deliverables.
• Lead project planning, resource allocation, and scheduling to ensure timely and efficient deployment.
• Conduct thorough risk assessments and implement mitigation strategies to address potential challenges.
• Collaborate with external customers to understand their specific requirements, provide technical expertise, and offer solutions that meet their operational needs.
• Drive continuous improvement initiatives throughout conducting internal lessons learned and documenting proposed process changes.