PS Technical Consultant III

View full description

Requirements:

• Analysis of logs and operation of applications
• Proactivity to detect and escalate errors
• Networking
• Knowledge and implementation of Agile methodologies (SCRUM)
• Javascript development
• Knowledge of Linux servers and console handling

Responsibilities:

• The employee will be the first line of escalation of incidents for the team mainly for all clients in Chile.
• They will be in charge of low-level incident analysis, by reviewing logs to indicate to development possible failures.
• They must be the link between development and the client
• They must have the ability to make decisions regarding possible improvements in applications
• Constant interaction with the development team, with different functional areas of the client and internal to the company, as well as with different areas of level 1 and level 2.
• They will be the technical referent when escalating any critical incident that may occur
• They must implement new developments, both at the client (Production and Development), and in their own systems.
• Perform passive guards once every 4 weeks (7x24) via telephone contact.