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Tech Admin

Posted 24 days agoViewed

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πŸ“ Location: Ukraine

πŸ” Industry: Online Education

🏒 Company: ELVTRπŸ‘₯ 51-100EducationE-LearningTraining

πŸ—£οΈ Languages: English

πŸͺ„ Skills: TroubleshootingTechnical support

Requirements:
  • Proven experience in a technical support, systems administration, or similar role.
  • Basic proficiency in HubSpot, Zapier, or any similar systems.
  • Proficiency in English at a B2 level or higher.
  • Strong learning agility and the ability to quickly pick up new tools and technologies.
  • Excellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teams.
  • Attention to detail and strong documentation skills.
Responsibilities:
  • Provide technical setup and support by responding to inquiries across multiple platforms such as HubSpot, Aircall, Front, Stripe, and others.
  • Manage the onboarding and offboarding processes for common roles within the company.
  • Document processes, procedures, and standard operating workflows for future reference.
  • Collaborate with cross-functional teams to understand technical needs and implement solutions that improve workflows and system efficiency.
  • Assist with the selection and configuration of equipment and tools that support company processes.
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