Experience in a customer facing engineering position
Advanced Substation Protection and/or Substation Control System
Experience with IEC 61850 based Substation Automation solutions / Cyber Security / Software defined solutions is highly desirable
Working knowledge of Substation Protection, Substation Automation and RTUs
Experience with Network protocols, HMI systems, and software packages are highly desirable.
Responsibilities:
Execute the review, analysis and resolution of assigned customer application enquiries.
Provision of technical support to internal and external customers on the complete range of Grid Automation Products.
Assist the Commercial/Sales organisation in ensuring the best technical solution, promotion of products, presentations and assistance during technical negotiations as well as completing formal tenders.
Conduct customer trainings to help customers in the application and the operation of the Grid Automation products and services.