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Business Operations Manager | DTC E-commerce | 100% Remote EU

Posted about 1 month agoViewed

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💎 Seniority level: Manager

📍 Location: Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa, UTC+2, UTC+3

🔍 Industry: DTC E-commerce

🏢 Company: Foxelli Group👥 51-100Digital MarketingE-CommerceMarketing

🗣️ Languages: English

🪄 Skills: LeadershipProject ManagementData AnalysisOperations ManagementBusiness OperationsCommunication SkillsAnalytical SkillsProblem SolvingProcess improvement

Requirements:
  • Hands-on experience in e-commerce business operations or similar roles.
  • Strong skills in process mapping, workflow visualization, and system improvement.
  • Excellent communication and interpersonal abilities, with a talent for asking the right questions, gathering insights, and drawing actionable conclusions.
  • Familiarity with OKRs systems and platforms, with experience in transitioning between tools.
  • Proficiency in tools like Asana (or similar project management platforms) and Excel for data analysis and reporting.
  • A proactive mindset, ready to take ownership of challenges and deliver long-term solutions.
  • Strong leadership and a collaborative mindset.
  • Results-driven with a focus on measurable outcomes.
Responsibilities:
  • Analyze workflows across teams to uncover inefficiencies, gaps, or breakdowns in communication.
  • Oversee and maintain our OKRs system, ensuring it reflects up-to-date data.
  • Establish and improve communication flows to ensure teams are aligned and information is not lost or delayed.
  • Work closely with the C-level to identify non-functional areas, develop action plans, and drive strategic initiatives that enhance company operations.
  • Dig deep into recurring challenges to uncover and address underlying issues, preventing future roadblocks.
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