Sr. Account Manager – Local Government (Texas)

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Requirements:

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
• Possess financial and business acumen to build compelling account growth strategies
• Advanced knowledge of the local government industry and new technology trends and the ability to translate this into complex solutions for customers
• Understanding of GIS, Esri technology, and local government as they relate to one another
• Expert visual storyteller and negotiator across all levels of an organization
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Ability to travel domestically or internationally 25-50%
• Bachelor’s in GIS, business administration, or a related field

Responsibilities:

• Build relationships.
• Prospect, develop, and implement location strategies for large, complex organizations.
• Create new opportunities within high-level accounts and deepen relationships.
• Participate in and present at trade shows, workshops, and seminars.
• Understand our customers.
• Demonstrate advanced industry knowledge and its relevance to the application of GIS.
• Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers.
• Understand complex customer budgeting and acquisition processes.
• Learn and grow.
• Clearly articulate the strength and value of Esri technology as it relates to local government.
• Consistently conduct research and pursue professional development to ensure competitive knowledge.
• Use your innovative whiteboarding and presentation skills to support visual storytelling.
• Deliver results.
• Proactively execute the account management and sales processes for all opportunities to meet revenue goals.
• Continually evaluate work in terms of its contribution to meeting customer needs.
• Collaborate with others.
• Lead account strategies by consistently collaborating with teams across Esri and Esri business partners.
• Actively share knowledge and support/mentor team members.
• Be motivated and resourceful and take initiative to resolve issues.