ApplyERP - Sr. Project Specialist
Posted about 1 month agoViewed
View full description
💎 Seniority level: Senior, 5 years
📍 Location: US
🔍 Industry: ERP
🏢 Company: Ever.Ag👥 501-1000💰 almost 6 years agoAgricultureRisk ManagementSoftware
⏳ Experience: 5 years
🪄 Skills: Project ManagementSQLSalesforceProject CoordinationCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesWritten communicationMicrosoft Office SuiteTrainingBudgetingStakeholder management
Requirements:
- Bachelor’s degree preferred from an accredited college or university –or - Associate degree and three years related experience and/or training
- Minimum of 5 years of relevant work experience
- Strong preference for those with ERP software implementation experience
- Agricultural industry preferred
- Experience using project management tools (e.g., Smartsheet, Basecamp, Oracle OpenAir, Centraprise) and software support technologies (e.g., Salesforce Service Cloud), PowerPoint, Excel is desirable.
Responsibilities:
- Support sales with product demonstrations and client meetings.
- Lead discovery and requirements gathering sessions.
- Prepare Statements of Work, budgets, and project plans.
- Collaborate with development and technical teams for project estimates.
- Communicate project scope, risks, and plans with clients.
- Develop strategies for customer onboarding and implementations.
- Plan, schedule, and report on implementation progress.
- Coordinate with technical resources, sales teams, and customers.
- Provide after-hours and weekend support as needed.
- Train and support end-users during and post-implementation.
- Ensure customers have necessary resources and test system setups.
- Act as a liaison between business and technical teams and drive project progress.
- Travel to client sites as needed.
- Maintain weekly timesheets and tracking of hours worked assigned to projects and tasks.
- Update all project notes and project status reports weekly
- Align project objectives with company goals.
- Maintain project documentation and track progress.
- Schedule and document project meetings.
- Monitor project milestones, budget, and publish status reports.
- Manage changes to meet project outputs and work on multiple projects simultaneously.
- Foster partnerships with customers and stakeholders.
- Maintain subject matter expertise and become a power user of all solutions.
- Create and update training documents.
- Maintain a positive attitude and measure success through customer satisfaction and usage metrics.
- Refine processes based on new learnings and share information with the team.
- Provide backup support to other team members as needed.
- Perform other duties as assigned.
Apply