Senior Sales Operations Analyst

Posted about 1 month agoViewed

💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 110000.0 USD per year

🔍 Industry: SaaS

🏢 Company: Calabrio👥 501-1000💰 $11,200,000 over 3 years agoAnalytics VoIP Enterprise Software Software

⏳ Experience: 5+ years

Requirements:

Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience

5+ years experience working in Analytics and/or Sales Operations, at least 2+ within a SaaS organization

Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI).

Strong proficiency in Salesforce, and other sales and/or marketing platforms

Working knowledge of word processing, spreadsheet, database and presentation software

Responsibilities:

Own the creation and distribution of daily, weekly, and monthly sales performance reports and dashboards

Analyze sales metrics and KPIs (e.g., attainment, pipeline coverage, activity levels) to identify trends and provide insights

Ensure data accuracy and consistency across CRM and reporting platforms.

Support annual quota planning processes in collaboration with sales leadership and FP&A

Analyze historical performance and market data to inform quota allocation across teams, regions, and individual reps

Partner with Finance, HR, and Sales Leadership to manage headcount forecasting and tracking

Monitor hiring progress and align it with sales strategy and organizational goals

Provide visibility into current and projected team structures and capacity planning

Act as a key partner to sales managers, providing insights to help drive performance and support decision-making.

Assist with ad hoc analysis and reporting requests from Sales, Finance, and Executive teams.

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