Content Moderator - German (Video Games) - Remote

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Requirements:

• Excellent written and verbal communication skills in English to effectively communicate with team members and stakeholders.
• Mastery in C1-C2 level German proficiency.
• Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure and make well-informed decisions.
• Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease.

Responsibilities:

• Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.
• Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.
• Audit and assess interactions, ensuring they are rated accurately based on their severity level.
• Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.
• Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.
• Identify errors and inconsistencies in relation to established procedures and protocols, maintaining adherence to best practices.