Senior Product & Delivery Manager

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Requirements:

• At least 3-5 years of experience running and/or shipping web applications in a similar capacity to above, specifically in highly regulated or complex industries.
• Delivering results in ambiguous environments – as a new company we don’t have a lot documented yet.
• An ability to embrace change and ask insightful questions, particularly about client needs and capabilities.
• Bachelor's degree

Responsibilities:

• Collaborate with the team and government stakeholders to establish a clear vision, roadmap, user-centered outcomes, and measures of success.
• Navigate complex, ambiguous, and highly regulated environments by thinking holistically, guiding the team toward delivering on strategic goals, and actively participating in and reviewing their work throughout the process.
• Build consensus and maintain transparent communication with internal teams and external stakeholders at all organizational levels, using influence to align efforts without direct authority.
• Proactively address challenges and drive decisions to maintain momentum, ensuring progress is made even in uncertain or rapidly evolving situations.
• Speak to the value the team delivers, ensuring all work aligns with strategic priorities and meets or exceeds stakeholder and user expectations.
• Facilitate team discussions and ceremonies (e.g., standups, retrospectives, planning, and refinement) to create and maintain flow, removing impediments as they arise.
• Define direction and priorities, breaking down high-level initiatives into actionable features, user stories, and metrics to align with project goals.
• Prioritize and deliver meaningful improvements for clients and end users iteratively, working within project constraints.
• Manage timelines, organize tasks, and request resources to set the team up for success with clear priorities and context.
• Provide stakeholders with regular updates on progress, blockers, and risks, maintaining transparency and trust.
• Create and maintain product requirements, backlogs, and key artifacts to memorialize decisions and align the team on objectives.
• Advocate for and uphold best practices to foster a culture of learning and growth.