Training Solutions Specialist (REMOTE)

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Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field experience.
• Minimum of 5 years of progressive experience in administrative Support / Training roles, preferably within the Law Enforcement/ Military or technology industry.
• Proven team player and people management skills with the ability to inspire and motivate teams.
• Strong strategic planning and problem-solving abilities with a keen attention to detail.
• Excellent verbal and written communication skills with the ability to interact effectively with diverse stakeholders.
• Experience managing administrative operations in a global or multi-national organization.
• Proficient in Microsoft office suite, slack, Carbon Voice, Voxer, Sharepoint and Smartsheets.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Responsibilities:

• Support, Lead, co-ordinate and mentor a team of training professionals/ Pod leads across the EMEA region ensuring alignment with company goals and objectives.
• Delivering translated Axon Training curriculum, materials and associated training to the EMEA Region.
• Supports market development and strategic and operational initiatives across EMEA in support of strategic sales and scaling targets.
• Works with and enables EMEA Sales team in order to facilitate the adoption and rapid deployment of Axon products across the market region.
• Constant synchronization of assets with US-based Training Team, European Training Team, Global Marketing Team, Sales Team, Distributors and Customers in order to execute a joint effort to advance team’s interest in the region
• Ensure compliance with regulatory requirements and mitigate operational risks through effective governance and controls.
• Foster positive relationships with internal and external stakeholders, including customers, partners, and regulatory bodies.
• Support and monitor key performance indicators (KPIs) to evaluate departmental performance and drive continuous improvement.
• Identify training needs analysis and support for Customers internally and externally.
• Support delivery of a transparent and constructive evaluation process identifiying areas of continuous learning and development and assessing experienced independent contractor instructors and new contracting instructors.
• Lead or contribute to special projects and initiatives as assigned by senior management.