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Delivery Solutions Architect - Retail

Posted 2 days agoViewed

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💎 Seniority level: Senior, 5+ years

💸 Salary: 161300.0 - 247300.0 USD per year

🔍 Industry: Software Development

🏢 Company: Databricks👥 1001-5000💰 $684,559,082 Series I over 1 year agoArtificial Intelligence (AI)Machine LearningAnalyticsInformation Technology

⏳ Experience: 5+ years

Requirements:
  • 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
  • Programming experience in Python, SQL or Scala
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
  • Understanding of solution architecture related distributed data systems
  • Understanding of how to attribute business value and outcomes to specific project deliverables
  • Technical program, or project management including account, stakeholder and resource management accountability
  • Experience resolving complex and important escalation with senior customer executives
  • Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
  • Track record of overachievement against quota, Goals or similar objective targets
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
  • Can travel up to 30% when needed
Responsibilities:
  • Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
  • Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
  • Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
  • Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
  • Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise
  • Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
  • Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
  • Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
  • Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
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