Salesforce Admin & Developer (Sales & Service Cloud Specialist)

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Requirements:

• 3–5 years of experience in Salesforce development and administration
• Strong command of Apex (classes, triggers, test coverage)
• Proficiency in LWC and Aura Components
• Deep knowledge of Sales Cloud and Service Cloud features and data models.
• Experience with Flows, Workflow Rules, and Process Builder.
• Solid grasp of Salesforce API integrations and data tools.
• Experience with reports, dashboards, and performance metrics.
• Hands-on with GitHub or Bitbucket, version control and Gearset.
• Familiarity with Agile workflows (Jira, Bitbucket).

Responsibilities:

• Customize and develop Salesforce NPSP Sales and Service Cloud features, including objects, fields, layouts, record types, and user interfaces.
• Build and maintain Visualforce pages, Lightning Web Components (LWC), and Apex classes/triggers.
• Automate business processes using Flows, Workflow Rules, and Process Builder.
• Design and configure queues, assignment rules, Omni-Channel routing, and approval processes to streamline operations.