Senior Director of Product, Fintech

Posted 3 days agoViewed

💎 Seniority level: Director

📍 Location: Canada, United States

🔍 Industry: Fintech

🏢 Company: Jobber👥 501-1000💰 $100,000,000 Series D about 2 years agoSaaS Mobile Small and Medium Businesses Task Management

🗣️ Languages: English

🪄 Skills: LeadershipBusiness AnalysisProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyFinancial ManagementProduct AnalyticsCollaborationCustomer serviceExcellent communication skillsMarket ResearchStrategic thinkingSaaS

Requirements:

Proven experience in senior-level product management, focused on financial services
Experience with SMB merchant acquiring.
Experience with vertical SaaS, ideally service-based businesses.
Passion for small business success
Customer-first mindset
Commercial lens
Strong cross-functional leadership
Exceptional communication skills

Responsibilities:

Develop and execute a product vision that ensures Jobber's Fintech offering evolves into a powerful financial ecosystem for small home service businesses.
Conduct broad and deep customer discovery to uncover financial pain points and develop impactful solutions.
Guide teams in building seamless financial experiences that drive adoption, usage and ultimately business impact for both our customers and Jobber.
Partner with engineering, design, analytics, risk, operations and customer-facing teams to identify gaps and prioritize development of capabilities.
Partner with go to market teams - including product marketing, sales, and customer success to drive adoption and usage of Fintech offerings.
Effectively communicate the product vision, strategy, and roadmaps to leadership, cross-functional teams, and external stakeholders.
Act as the voice of the customer, and lead the effort to define a set of powerful workflows and insights to increase revenue, maximize profit, and manage cash flow effectively.
Establish strong feedback loops with customers to continuously refine and iterate on product solutions.
Deliver meaningful revenue growth for Jobber by systematically scaling adoption, usage, Money In and Money Out transaction volume, retention, and ultimately driving customer LTV.
Define and track success metrics for Fintech initiatives, ensuring alignment with customer and Jobber outcomes.
Leverage data and qualitative feedback to evaluate product performance, inform strategic decisions, and prioritize improvements.
Continuously iterate on functionality based on feedback, market trends, and performance data.

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